Meet dot. The AI colleague that knows your business.
dot is the AI assistant in stipt. It knows your customers, records, calendar and knowledge base, does the groundwork and makes proposals. What happens is up to you.
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dot in your working day.Always within reach.
Behind the orange dot, on every page. dot sees what you have open and takes it into account in its answer.
Home screen
Your day starts with dot.
After signing in you see your conversations with dot and your team chats side by side, with Today on the right: your schedule, your numbers, who is waiting for your reply and your tasks. On your first visit of the day dot adds your daily brief.
- Reply today: the red conversations, grouped per customer
- Records that have been stuck in your stage too long
- Every item links to where you deal with it
Looking along
dot sees what you have open.
When you're on a record, dot knows what you're talking about. Ask what came out of the survey or when the installation is, and it reads the form and the appointments along with you. Use # to point to another record, conversation or task, and simply attach a photo or PDF.
- Answers with clickable links to records and conversations
- Appointments, forms and the timeline, in one question
- Prices and revenue only for those allowed to see them
Inbox
In the inbox, dot has already looked.
With a new email, dot finds the record, sums up what's going on and lines up what needs doing: a task, a draft reply, a status change or marking it handled. You click Do, or do it yourself.
- The header shows where dot read what it says
- dot learns from what you do, no need to tell it
- Sending is always done by a colleague
On the road
On WhatsApp too, for your team.
Colleagues out on the road message dot on a dedicated internal number. They look up a customer, ask what's waiting for them or send a photo. If dot can't help, it puts them through to a colleague.
- Only for known numbers of your team
- Answers from your knowledge base, colleague to colleague
- When it uses general knowledge, it says so
How you steer dot.In plain language, per feature.
dot is not a black box. Every feature has its own limits and instructions, and anything that runs on its own has its own switch.
Ask, wherever you are
The orange dot or Cmd/Ctrl+O opens dot on every page. It sees what you have open.
Point with #
Type # and pick a record, conversation or task. dot then looks at it as if you had it open.
Attach a photo or PDF
A photo of the meter cupboard or a supplier's PDF: dot really reads it.
Instructions in plain language
Per feature you say how dot should work, and choose which knowledge it may read.
Tone and form of address
For customer‑facing features you choose the tone and a formal or informal address. dot replies in the language the customer writes in.
A memory you control
State a preference and dot remembers it for you. On your account page you see what it remembered, and you can wipe it.
- Draft email repliesWrites a draft with real customer data, ready for review.Always
- Customer summarySummarises a customer's status and history in a few lines.Always
- Conversation summarySummarises a conversation so a colleague can take over.Always
- Business analysesAsk dot for analyses across all your customers, with a chart.Always
- TasksLet dot propose tasks, many at once if needed. You confirm.Always
- Rules and workflowsBuilds rules, workflows and task templates from the chat. You confirm every proposal.Always
- Daily briefA personal brief every day: what is waiting for you.Always
- Inbox helperLinks new mail to the record, summarises it and lines up the next step.
- Urgency flagsEvery morning a flag on what is urgent, with the reason attached.
- Classify emailsGives incoming emails a topic automatically.
- Form checkChecks photos, serial numbers and answers as soon as a form comes in.
- Customer happinessEstimates how happy each customer is and applies your rules.
- Internal botAnswers your team's questions on WhatsApp from internal knowledge.
- WhatsApp assistantAnswers customers from customer‑safe knowledge and says it is AI.
Go ahead and click, this is a demo. Anything that runs on its own is off by default; emails never go out without you.
Everything dot knows.From your own sources.
Your website, documents, product sheets and earlier answers, in one brain. Every particle is a piece of knowledge. Hover over the disc to see what dot draws on.
What dot never does.So you can trust it.
dot does a lot of groundwork. A few things it deliberately doesn't do.
Email a customer by itself
dot writes drafts, in the inbox helper too. Sending is always done by a colleague.
Change things from the chat without your click
Ask for tasks, a rule or a status change and you first get a proposal card. Nothing happens until you click.
See more than you
dot works with your permissions. It never sees login details, and purchase prices only in analyses for Analytics users.
Throw a colleague under the bus
If something went wrong with a technician or partner, dot's draft states neutrally what happens next.
Pretend to be a person
The WhatsApp assistant says in its first reply that the customer is chatting with AI.
Use your data for training
Your business data is not used to train AI models.
What dot costs.Credits from one pot, no surprises.
All of dot's work, from a draft to a form check, comes from one monthly bundle for your whole company. In Studio you see usage per day, per feature and per colleague.
1,000 credits
per month for your company
+ 500 credits
per month for each extra team member
€10 = 1,000 credits
top up (excl. VAT), automatically too
- The owner gets a notification at 80% of the monthly bundle
- When the pot is empty, dot pauses until you top up or the new month starts
- Credits you buy stay valid for 6 months
- Failed runs cost nothing
- Mobile only members don't count as team members
Analytics for your team
Analytics comes with every seat. Admins can always ask dot for analytics; for other team members an admin switches on the Analytics right.
Also in AI.What else dot does for you.
Frequently asked questionsAbout dot.
What is dot?
dot is the AI colleague in stipt: the orange dot that looks along on every page. It reads along in the inbox and the record, prepares drafts and tasks, and answers questions from your own company's knowledge base, with the source. dot proposes, you decide.
Do I need to switch dot on first?
No. dot in the chat is always on and helps when you ask. Everything that runs on its own, such as the inbox helper, urgency flags, form checks, the WhatsApp assistant and the internal bot, is off by default. An admin switches it on per feature in Studio.
Where do dot's answers come from?
From your own data and your company's knowledge base: your website, documents, product datasheets, FAQs and answers your team gave before. Under an answer that relies on the knowledge base you'll find the sources, clickable.
Can dot schedule appointments?
No. dot reads the calendars: who is working, how full the week is and when a customer's appointment is. You schedule in the calendar yourself, or the customer picks a time through a booking link. Only the WhatsApp assistant can reschedule an appointment, if you switch that action on; the customer confirms it and it can only move to a time that is genuinely free.
What happens to our data?
Your database lives in Frankfurt and the app runs in Germany. For the AI itself stipt mainly uses models from Anthropic; that processing runs through the US under the EU standard contractual clauses. Your business data is not used to train AI models, and every action dot takes is in the log.
What does dot cost?
dot runs on credits. Every company gets 1,000 credits a month, plus 500 for each extra team member. You can always top up, and credits you buy stay valid for 6 months. Analytics comes with every seat; team members who aren't admins get it with the Analytics right.
From the knowledge base
See how dot works in your own inbox.
In a demo we let dot work with your email, forms and numbers. Then you decide what it may do.