dot, the AI colleague that actually works alongside you
One colleague who already knows everything.
What is dot? dot is the AI colleague in stipt. It reads along with you in the inbox and the customer file, classifies emails, prepares grounded draft replies and answers questions from your own company knowledge base, citing sources. Everything works proposal-first: dot proposes, you confirm. Every tool switches on or off individually.
dot can do exactly what you switch on. Every skill switches on or off individually, per company. The bots are off by default.
- Draft email repliesWrites a draft with real customer data, ready for review.
- Customer summarySummarises a customer's status and history in a few lines.
- Conversation summarySummarises a conversation so a colleague can take over.
- Business analysesAsk dot for analyses across all your customers, with a chart.
- TasksLet dot propose tasks, many at once if needed. You confirm.
- Daily briefA personal brief every day: what is waiting for you.
- Classify emailsGives incoming emails a topic automatically.
- Customer happinessEstimates how happy each customer is and applies your rules.
- WhatsApp bot (internal)Answers your team's questions from internal knowledge.
- WhatsApp bot (customers)Answers customer questions from customer-safe knowledge. You have to switch it on yourself.
Go ahead and click: this is the demo. In stipt every tool switches on or off per company.
Every answer has sources. dot answers from your company's knowledge and shows where it came from.
dot proposes. You decide. Everything dot wants to do arrives as a proposal card. Without your click, nothing happens.
Create 3 follow-up tasks
- · Call back: quote 2481 (expires Friday)
- · Send reminder: work order not submitted yet
- · Update file: new phone number
dot learns from your business. Not from yesterday's internet.
Documents and datasheets
Manuals, terms and product sheets you upload, neatly indexed.
Earlier conversations
Good answers from your team become reusable knowledge.
Your own website
dot reads your site and keeps up when it changes.
Control over cost and behavior. AI without surprises.
Usage per month
Every tool shows its own usage, with a monthly budget and an alert threshold.
On or off per tool
Every skill is its own switch. Off means off.
Everything in the log
Every action by dot can be read back: what, when and based on what.
Frequently asked questions
Does dot send emails to customers by itself?
No. dot prepares draft replies in the inbox; an employee reviews and sends them. Only the optional WhatsApp customer bot replies on its own. It is off by default, discloses that it is AI, and hands over to a person when unsure or on a complaint.
Where do dot's answers come from?
From your own company knowledge base: your website, uploaded documents, product datasheets, manually added questions and answers, and questions previously answered by an admin. Every answer references the source it used.
What happens to our data?
The database is in Frankfurt and the servers run in Germany, so all data stays in the EU. Your company data is not used to train general AI models; that is in our terms. Every AI action can be found in the log.
Do we have to switch everything on at once?
No. You switch each AI tool on or off per company. Everything that can act on its own, such as the WhatsApp bots, is off by default. Start with draft replies and summaries, for example, and expand when it proves itself.
Can dot read photos too?
Yes. When a customer sends a photo or PDF in a conversation, dot takes it into account in summaries, draft replies, and the WhatsApp bots. Useful when a customer sends a photo of the meter cupboard or the fault, for example.