What stipt costs: the pricing model explained

How does stipt pricing work?

You pay per team member, monthly or yearly. A member's role sets the rate, and an admin sets what each person sees and may do under Rights. Agenda, Forms, Products, Quotes, Service, Analytics and Studio come with every seat; you switch them on at no extra cost in the Module center.

On top of that there are extra modules, such as Accounting, Phone, Rentals and Self‑billing. You pay for those per Admin and User while they are on; Mobile only never pays. Then there are the AI credits: a monthly bundle per workspace, and top‑ups when you need more. That keeps the invoice predictable.

Which roles are there and what does each cost?

There are three roles. Prices are per member per month on annual billing, excluding VAT; the monthly‑billing price is in brackets.

An Admin costs €199 (€239). They manage everything, including settings, members and the rights of every team member. A User costs €99 (€119): a full team member for day‑to‑day work, with the rights an admin picks for them. Mobile only costs €49 (€59) and is for people who only use the mobile app, such as an installer or subcontractor keeping up with their appointments, tasks and records.

The amounts are also on the pricing page, along with the extra modules and the monthly AI credit allowance.

Which extra modules are there and what do they cost?

Customer page and stipt level cost €5 per seat per month (€6 on monthly billing). Accounting, Customer specialists, Phone, Rentals, Legplan and Extra work cost €10 (€12), and Self‑billing €20 (€24). You pay for an extra module for every Admin and User while it is on, even when it is hidden for someone; Mobile only never pays. With Phone, call minutes and numbers run through your own Twilio account, and Extra work works when you and your partner both have the module on.

Switch an extra module on and you pay pro rata until your next invoice date; remove it earlier and that period is already paid, so nothing comes back. Switching it on and off on the same day costs nothing. Analytics and Studio are not extra modules: they come with every seat.

What is the difference between monthly and yearly billing?

A contract runs for 12 months, also when you pay monthly, and is then renewed for 12 months each time. You cancel by email, no later than 2 months before the end of the contract period; the cancellation address is on the contact page. Monthly is the standard price: you are billed every month. Pay for the year in advance in one go and you get two months free.

You pick the interval when starting the subscription and pay by iDEAL; after that, invoices are collected automatically.

How do the AI credits work?

All AI work is paid from one shared pool of credits: draft replies, summaries, analyses, the WhatsApp bot and the work dot does in the background. A small action costs little, a heavy analysis more; a failed AI action costs nothing.

Every month your workspace gets a fresh bundle: 1,000 credits base plus 500 per additional team member. Mobile only members do not count, and whatever is left at the end of the month expires. Usage per day, per loop and per team member shows in Studio under Usage.

What if the AI credits run out?

Then you top up, under Settings > AI credits: a one‑off €20, €100, €500 or a custom amount between €10 and €5,000, or automatically. Auto top‑up is on by default once a payment method is known: when the balance drops below your threshold, stipt buys the amount you set and emails you a confirmation. Purchased credits stay valid for six months.

You set the threshold and amount yourself, and you can switch auto top‑up off. At 80 percent usage the owner gets a notification, so nothing is added unnoticed.

Does the invoice grow with my team?

Yes, seats follow your team automatically. Hire someone mid‑month and you get an invoice at the end of that day for that seat, pro rata for the days until your next invoice date. Set a member to inactive and their seat stays paid until the end of the period, while the next new member fills that seat at no extra cost; only at renewal does the real number count.

The company owner sees the cost breakdown per seat and per extra module, all invoices and the payment method on the Billing page.

What is included in the price?

Everything stipt is: the CRM with your own record types, the shared inbox for email and WhatsApp, the agenda with smart planning, quotes, forms and work orders, tasks and dot as your AI colleague. Rules and workflows are built in Studio and reports in Analytics; both come with every seat. Updates and new features are included as well.

Prices exclude VAT; it is listed separately on the invoice.