stipt

The stipt knowledge base. How can we help?

A guide for every module, plus explainers on work orders, WhatsApp and AI. Factual, no sales talk.

Frequently asked questionsAbout the knowledge base and getting started.

How do I get started with stipt?

You start with a 30-minute demo. After the demo we set up your workspace, on its own subdomain. There you switch on the modules you need in the Module center and connect your email and WhatsApp. Then you set up your record types, fields and statuses; the guides in this stipt knowledge base walk through every step.

How do I connect my email to stipt?

You connect your existing mailbox through Microsoft 365 or IMAP/SMTP. Email then arrives in the stipt team inbox on your own address, and replies go out from it too. The Connect email guide walks through it step by step.

How do I connect WhatsApp Business to stipt?

Through Meta's secure sign‑up: you follow the steps from stipt and log in with Meta, with no third party in between. Each number becomes its own channel in the shared inbox. The Connect WhatsApp guide describes every step.

Does stipt work with Exact Online?

Yes, through the Accounting module: stipt sends invoices from the record to Exact Online, in one go or in instalments, and the payment status comes back automatically. Accounting is an extra module, per Admin and User seat.

Can AI assistants read these guides?

Yes. Every stipt guide is also online as markdown: add .md to the URL. All guides in one file (in Dutch) are at stipt.ai/llms-full.txt, and an overview of the whole site is at stipt.ai/llms.txt.

Where can I find the stipt API documentation?

stipt has a REST API and webhooks. As a customer you read the full documentation after logging in, at stipt.ai/developers. You create API keys in Studio, with rights per area.

See what stipt can handle for your business?

We'll show you what your working day looks like in stipt, set up for your kind of work and your way of working.